Profile
Profile
Scott Gustafson
System Engineer / SharePoint Designer
IT Systems Engineer with over 15 years of comprehensive expertise in all phases of the IT process including planning, architecture, application design and development as well as implementation and support. Recognized for a well-rounded scope of skills from infrastructure management both on premise and cloud. I’ve spent the last 5 years working with SharePoint installing farm environments and developing workflows and forms for business resources.
Resume
Resume
Work Experience
Island County
IT Systems Manager
06.2024 - Present
Island County
Lead Systems Administrator
04.2021 - 06.2024
Banner Bank
IT Operations Administrator
07.2018 - 04.2021
- Maintained and managed one production and two development SharePoint 2013 Farms.
- Used Designer to create workflows and implement on site lists for client team sites.
- Created InfoPath forms to be used with client team sites.
- Updated Azure Applications with new code base and managed AzureAD groups.
- Successfully completed an Exchange project migrating 200 Exchange 2010 Public Folders to SharePoint and Exchange 2016.
- Designed and implemented ServiceNow Asset Management using discovery for better Asset decommissioning tracking and reporting.
- Installed and configured mid servers for ServiceNow.
- Updated and published Citrix Applications when updates were available.
- Worked with DBA’s patching MSSQL servers and failover of Availability groups.
Skagit Bank
Systems Administrator
2014 - 2018
- Implemented and managed 28 Hyper-V guest servers spanned across 17 physical host servers.
- Setup, customized, and managed SharePoint 2013 farm environment and migrated the old Intranet from SharePoint 2007 to the new environment.
- Created site collections for other departments and migrated their data into document libraries and set up workflow manager.
- Implemented SCCM for workstation patching and deployments of applications and software packages that I created.
- Setup SCCM to be used for Windows 10 deployments and successfully completed a pilot program to deploy Windows 10 to mobile PC devices.
- SAN implementation including site to site replication for Disaster Recovery.
- Planned and Implemented Azure Intune for mobile device enrollment for all corporate owned phones and BYOD mobile phones, while also managing our business Verizon phone accounts.
Green Diamond Resource Company
System Analyst I
2012 - 2014
- Supported Windows user accounts, desktops, servers, and MS Office software.
- Maintained the Exchange 2010 server environment while migrating from Exchange 2007.
- Built VM’s using VMware 4.5/5, and was responsible for daily operations of our Cisco Unity Manager Telecom system and Unity Call Manager.
- Installed and maintained Dell’s Kace 2000 Systems deployment appliance while upgrading our Seattle and Shelton offices from Windows XP to Windows 7.
- Setup and configured Kace 3000 MDM and integrated company phones as well as BYOD devices.
Macquarie AirFinance
IT Support Specialist
2017 - 2012
- Supported Windows user accounts, desktops, servers, and MS Office software.
- Maintained the Exchange server environment and imaged and deployed windows operating systems using WDS.
- Responsible for software license renewal/documentation and weekly tape backup/restore, and supported our users that worked in Dublin, London, and Singapore.
- Ensured minimal downtime with company’s LAN and WAN through ongoing monitoring and quick problem resolution.
- Met both domestic and international user needs immediately by providing bi-weekly 24 hour on call support.
Madvision Entertainment
Senior Network Administrator
2007 - 2008
- Provided support for Mac clients located in New York and Los Angeles via Remote Access.
- Responsible for company dedicated server hosting and support and 24/7 on call support for 4 users who ran the startup.
- Set-up and supported multiple web domains – Email accounts, FTP accounts, MYSQL DB. Troubleshooted MAC and PC client problems.
Playstation Store
Network Consultant
2006 - 2007
- Built and maintained backup servers and installed and supported daily tape backups.
- Configured and installed network LAN and Wireless connectivity.
Sony Corporation - Metreon
Network Administrator
2003 - 2006
- Supported NT Domain including user accounts, desktops, servers, and hardware devices.
- Provided helpdesk support along with telephone and telco support which included data cable installation and terminating network punch down blocks.
- Responsible for daily tape backup/restore and offsite storage.
- Ensured timely active directory support and new user account maintenance
Sony Corporation - Metreon
Point of Sale Administrator
2001 - 2003
- Managed user accounts in the POS domain and was responsible for hardware and software support.
- Supported 3 servers and 12 Windows POS registers. Worked with POS vender to upgrade and maintain Retail Pro software.
MicrosoftSF
Technical Supervisor
1999 - 2001
- Managed user accounts in the POS domain and was responsible for hardware and software support.
- Supported 3 servers and 12 Windows POS registers. Worked with POS vender to upgrade and maintain Retail Pro software.
Professional Skills
- Vendor Management
- Training
- System Analysis
- Change Management
- Server Management and build
- Collaboration
- Operating System rollout
- Automation
Technical Skills (partial list)
Testimonials
Testimonials
Greg Zook
SharePoint Architect, Banner Bank
2021 March
Scott is an excellent SharePoint resource. He’s unsurpassed with the farm administration side of SharePoint. He also really has stepped up his game at solution development. He always requests the dreaded after hours maintenance tasks because he has that team player attitude that makes him a joy to work with. I enjoy his sense of ownership for our service offerings. He looks for ways to contribute beyond what is assigned to him.
Sorcha Ní Scolaí
AVP Human Resources at AMCK Aviation
2012 July
Scott was great to work with, efficient, helpful, always patient and good humoured.
Colin Bole
Senior Vice President, Head of Commercial & Advisory at MHI RJ Aviation Group
2012 April
Scott is very knowledgeable in the IT field and service-oriented, always available and willing to help, whether in the office, remotely, and at all hours of the day and night if required. I really enjoyed working with him and knew I could rely on his services.
Vincent A. Rouxel
Vice President - Marketing at BBAM LLC
2012 March
Scott has been brilliant in providing continued professional & friendly support to the Dublin based marketing team. In case of any IT problem while on the road, I knew I could totally rely on him to have it fixed ASAP whether day or night. It has been a pleasure working with Scott.
Harry Forsythe
Principal at AeroInterface
2012 March
I have worked with Scott since 2007 and have found him to be really responsive to curing IT problems, 24/7, particularly when I was operating from remote office locations.
Jeffrey Buckio
Executive Vice President, Head of Technical at Macquarie AirFinance
2012 March
Scott was always there when you needed help in IT. Scott never saw a problem which he did not take as a challenge to make sure it was fixed and did not return. Scott was always available at all hours to ensure our systems were up and running. Scott was dedicated to his department and working with all other departments. Personally Scott was a delight to work with at all times.
James Li
Director, Finance Accounting at Macquarie AirFinance Inc
2008 September
Scott is a very friendly and responsible Desktop Support Specialist. When we have any problems in Desktop, Internet and network he always comes to help us and solve the problems. I really enjoy working with Scott.